FAQ

  • Are the LED candles and Diyas safe to use at home?
  • What kind of batteries do the LED candles and Diyas use?
  • Can I use the LED candles and Diyas outdoors?
  • How long do the batteries last in the LED candles and Diyas?
  • How to USE Led Diyas ?
  • How to change Batteries?
  • When can I expect the refund for my online order that was cancelled?
  • Do you offer bulk discounts for large orders?
  • What is your return policy?
  • How can I track my order?
  • Can I change or cancel my order after placing it?
  • Is paying online safe?
  • Do you offer international shipping?
  • How do I use my discount code?
  • Are these Diya's and Candle Made in India
  • Can I place an order without creating an account?
  • Where is my order confirmation?

All You Need to Know

  • Are the LED candles and Diyas safe to use at home?
  • What kind of batteries do the LED candles and Diyas use?
  • Can I use the LED candles and Diyas outdoors?
  • How long do the batteries last in the LED candles and Diyas?
  • How to USE Led Diyas ?
  • How to change Batteries?
  • When can I expect the refund for my online order that was cancelled?
  • Do you offer bulk discounts for large orders?
  • What is your return policy?
  • How can I track my order?
  • Can I change or cancel my order after placing it?
  • Is paying online safe?
  • Do you offer international shipping?
  • How do I use my discount code?
  • Are these Diya's and Candle Made in India

Are the LED candles and Diyas safe to use at home?

Yes, our LED candles are designed with safety in mind. They do not produce heat, flames, or smoke, making them safe for use in any environment.

What kind of batteries do the LED candles and Diyas use?

Our LED candles typically use standard LR44 or AAA batteries, which are widely available. The specific battery information for each product is mentioned in the product details.

Can I use the LED candles and Diyas outdoors?

Yes, many of our LED candles are suitable for outdoor use. Check the product descriptions for information on whether they are specifically designed for outdoor use.

How long do the batteries last in the LED candles and Diyas?

The battery life varies depending on the product and usage. On average, our LED candles can last anywhere from 50 to 200 hours before needing replacement.

How to USE Led Diyas ?

  1. Hold your Diya in one hand and shift LED in the center of the Diya.
  2. Just add 3 tablespoons of water to the side base of the Diya and it will turn on. Don't overfill the Diya.
  3. DON'T add water in the center of the Diya.
  4. To turn it OFF, simply spill the water from the base. If the Diya is still ON make sure the base is completely dry.
  5. For longer life Use drinking water and avoid water leaks in the center of the Diya.

How to change Batteries?

The batteries are easily replaceable, watch this video to learn about how to change Batteries -   https://www.youtube.com/shorts/bM56cY5SiyM 

When can I expect the refund for my online order that was cancelled?

The refund timeline for an Online order is 10 business days from the date of refund issued.

Do you offer bulk discounts for large orders?

Yes, we have special pricing and discounts available for bulk orders. Please contact our sales team for more information.

Email-tedtechproducts@gmail.com

Call-9922264784

       -8999712521

What is your return policy?

Our return policy allows you to return unused and undamaged products within 7 days of purchase. Please refer to our Returns and Exchanges page for more details.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your order on our website.

Can I change or cancel my order after placing it?

Orders can be changed or canceled within 24 hours of placement. Contact our customer support as soon as possible to request any changes.

Is paying online safe?

Absolutely. Because security is a top priority at tedtechproducts.com all communication between cardholders and our payment system takes place over an encrypted SSL (Secure Socket Layer) connection. In other words, only Nets – which collects digital payments on our behalf – has access to your data. All we will see is whether or not your transaction has been approved.

Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. Check our Shipping Information page for details

How do I use my discount code?

  1. Put the product into your shopping cart

  2. Go to the shopping cart

  3. In step 1 you'll see a box where you can enter your discount code/gift card

  4. Enter the code and click on 'Update' to activate it

Are these Diya's and Candle Made in India

Yes, we design, innovate and manufacture all our products in India.

Ordering and delivery

  • Can I place an order without creating an account?
  • Where is my order confirmation?

Can I place an order without creating an account?

Yes. You can place an order as a guest with no obligation to create an account. We do recommend that you create an account, however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time. It’s quick and easy to create an account. Just visit https://www.yourstorename.com/register and follow the instructions on-screen.

Where is my order confirmation?

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at sales@yourstorename.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.